About Us

See us for treatment plans and rehabilitative options for hearing loss and balance disorders, including vertigo and dizziness

Expert Care from Compassionate Professionals

Welcome to Jacksonville Hearing and Balance Institute (JHBI), a medical practice specializing in improving hearing and balance health through proper diagnosis and advanced treatment options. Established in 1997 by J. Douglas Green Jr., M.D., Jacksonville Hearing and Balance Institute provides comprehensive, top-quality care of the auditory system in adults and children from the ear canal to the cortex of the brain.

Our board-certified audiologists work closely with our physicians to provide state-of-the-art care and treatment for patients with hearing loss conditions. After extensive testing, they are able to offer customized treatment plans and rehabilitative options for our patients.

Our staff is intimately aware of how ear disorders, whether congenital or acquired, affect quality of life. That is why compassionate care is not just a catch phrase at JHBI; it is at the core of what we do. From your first visit, through testing, evaluation and consultation, to your course of treatment and rehabilitation, we are committed to ensuring that our patients feel as confident in our caring as they do in our expertise.

Jacksonville Hearing and Balance Institute has more than 25 staff members including one physician, two physician assistants, and five audiologists.

JHBI specializes in disorders of the ear only, with years of experience to offer our patients.

Office Tour

The History of Jacksonville Hearing & Balance

Founded by J. Douglas Green, Jr. MD, Jacksonville Hearing and Balance Institute began serving patients in Jacksonville and northeast Florida in 1997. While serving on the staff of the Mayo Clinic Jacksonville, Dr. Green recognized the need for more patient access to advanced care for hearing loss, balance problems and related skull base surgery. While the Mayo Clinic offered these services, a limited number of patients in Jacksonville had access to its care, and consequently many Jacksonville patients routinely had to travel to Gainesville for treatment.

Driven by a need he saw not being filled, Dr. Green opened Jacksonville Hearing and Balance Institute with only five employees in a small office in the Baptist Medical Center Pavilion.  The practice grew steadily, grounded in its core values of Christian faith, dedication to patient care and education and commitment to providing a compassionate environment.

By 2007, Jacksonville Hearing and Balance Institute had outgrown its first home and relocated to CenterONE along the booming J. Turner Butler Blvd. corridor. The move tripled the practice’s office space, which allowed for an expansion of the hearing aid and cochlear implant services in the spring of 2012.

Today, Jacksonville Hearing and Balance Institute has more than 20 professional and support staff members, including physician assistants and audiologists, and serves over 22,000 patients.

Mission Statement

Jacksonville Hearing and Balance Institute exists to further the healing ministry of Christ through advanced diagnostic and therapeutic techniques to help patients with hearing, balance and related ear problems in a caring and compassionate environment which is financially sound, efficient and proactive.

Walk-In Repair Clinic

Walk-In Repair ClinicIf you are experiencing problems with your hearing aid Walk-In clinic is available on Tue from 10am -11:30am and Thurs from 1pm – 2:30pm. No appointment necessary. To make an appointment call the Hearing Center at (904) 399-0350

Better hearing jax logo
View Better Hearing Jax »