I had to go in and get wax taken out of my ear. Called and had appointment next day. I arrive in office at 10:27am was in my car leaving at 10:51am. Amy Buzek is awesome.

This place is awesome and truly care about their patients. I would recommend JHBI to anyone you won't be disappointed!

The staff are well trained and helpful. The Doctors are top notch!

I've been a long-term patient at Jacksonville Hearing & Balance for 12 years. During this time I have been evaluated and fitter for hearing aids after experiencing substantial hearing loss. The staff has been exceptional and very professional in all respects. It is comforting to know that when I am frustrated or concerned with my hearing issues I can count on the fact that my treatment will be totally professional and kind. I especially appreciate the hearing clinic where I am known as a "frequent flyer". Despite my repeated visits I have always been treated well and my problem has been addressed and solutions provided.

After being referred to Dr Green from another ENT, I wish I was referred sooner! He did my ear surgery in Aug 2019. Unfortunately the surgery did not recover my hearing completely, but I am no longer in pain. I always wonder if I transferred to him sooner if I could have avoided surgery. He was so gentle with cleaning out my ear, unlike the other ENT I saw. Everyone at the office is very professional. I recently had an appointment with my primary care doctor who said that the surgery was great. She was really impressed with how it healed. Definitely a 5 star experience!

Amy at the Jacksonville Hearing and Balance Institute is phenomenal!! For the first time in a few years, I have hope! This is an impressive practice and they seem to really care for their patients.

I knew Dr Green was excellent doctor for vertigo, tinnitus initially. Recently Dr Green helped my husband who had some hearing deficiency. I was at the appointment with him. He was kind, honest, thorough with all explanation. My husband got fitted for his hearing aids and he is super happy. They are adjusted by his iPhone. And he wishes he had gotten them years ago. Thank you Jacksonville Hearing and Balance.

Dr Green and his staff are exceptional. I'm dealing with a serious issue and they have been nothing but compassionate and helpful. I couldn't be happier with my decision to go here.

Diagnosed my balance disorder in minutes.

Dr Green went out of his way to help me in 2005 and performed a surgery that has saved my face from recurring Bells Palsy for almost 20 years. I highly recommend him and his amazing practice!

I highly recommend them and their staff. They are great, kind, and courteous. They helped me with balance difficulties caused by an inner ear illness. Before I went there, I had lost the ability to drive, or even walk straight. Because of them, and a lot of hard work and determination I eventually got back to normal.

Dr Green is the best. I've had serious issues with my ears for quite a long time. Chronic ear infections that 2 other Oto docs couldn't clear up. I went to Dr Green and in 2 visits my ears were no longer bothering me. He's been very good about listening to what is happening and fixing it quickly. Couldn't be happier.

I found this wonderful medical group through Google. Little did I know what a treat I was in for! They are a very "well-oiled" business with smooth operations and easy flow for the patient to follow their lead. I gained so many bits of valuable health information. The staff is very professional and caring. They are well-educated and highly intuitive. I cannot recommend them any more than a 5-star review. Excellent!! Highly recommended.

Thank you NFS Center One group! It was a great pleasure to be your patient today! Your professionalism, respect, communication, warm care about my health made me happy.

Dr. Douglas Green and all of his Audiology staff are awesome. If you have to have a really serious hearing problem, this is the place to go. Jacksonville Hearing and Balance is known far and wide is the best ENT business In Jacksonville and the reputation is well-deserved. With one exception, we've had nothing but terrific service at this office.